Frequently Asked Questions & Support
frequently asked questions
1Problem with your order?

Please call 07494 677 092 or 07802 271293 if you have any questions about your order.

2How much tincture should I take?

Suggested daily dosage of our mushroom extracts is 1-2ml. This can be either taken at once (suggested in the morning around 15 mins before food) or distributed throughout the morning and afternoon as preferred.

3What if I'm taking more than one?

The maximum recommended dosage of any individual mushroom tincture is 2ml daily. So if someone is taking the Festive Recovery Bundle for instance - consisting of Reishi, Chaga & Lions Mane - the maximum suggested daily dose would be 6ml (or 2ml of each tincture). 

4Can I over do it?

Yes! Just because our products are 100% organic and natural - that doesn't mean you "can't take too much". Some mushrooms, due to their composition of powerful compounds, can put pressure on the liver and kidneys if taken in too high a dose over long periods of time. If you are new to taking mushroom extracts in the form of strong tinctures like ours - it's best to ease in slowly. Starting with one or two at a moderate dose - and building gradually,

5Are there any contraindications to be aware of?

Yes! We recommend speaking with a qualified medical practitioner if you are on any medication and unsure of how it may interact.

Immunosuppressant drugs are known to contraindicate with fuctional mushrooms in general.

Mushrooms like Reishi can contraindicate with both blood thinning and blood pressure medications.

Please speak to a qualified practitioner if you are unsure.

6Should I take a break from taking my tincture?

We encourage taking a break from any of our tinctures every 4-8 weeks (or when a bottle is finished) for 3-5 days.

7Can you take more than one tincture at the same?
Yes, you can definitely take more than one of our mushroom tinctures  together. We encourage people to find a blend that works for them based on their unique constitution and context. Combing mushroom extracts can create what's sometimes referred to as the "entourage effect" in herbalism, whereby efficacy of compounds within different mushrooms can be increased across the board. That being said, we tend to encourage people to start with one or two tinctures and build up from there. What we don't want to do is overload the body with powerful compounds it isn't yet acclimatised to.
8What does 1:4 tincture actually mean?

Commonly understood in medical herbalism, a tincture is an extract of dried organic matter that has been extracted into alcohol. The ‘1:4’ is the concentration of our final product after triple extraction, i.e. the ratio of dried mushroom to extracted liquid. Each of our 50ml bottles contains 1g of dried mushroom for every 4ml of tincture – a highly concentrated extract. Essentially, the higher the latter number, the lower the concentration, meaning for instance that 5x less actual mushroom has been used in a 1:20 ratio vs a 1:4.

9How many grams of mushroom goes into one of your tinctures?

Everything starts with fresh fruiting body - of which, for each bottle around 128 grams of mushroom is used. The second step of the process is to dry our mushrooms in an infrared dehydrator at 34 degrees, leaving us with around 12.8g of dried mushroom in every 50ml bottle.

10How many doses are in each bottle?

There are 50x 1ml servings per 50ml bottle. Taking the recommended dose of 1-2ml daily means a bottle will last between 25-50 days.

11How should I consume it?

Our extracts can be dropped into a glass of water, juice or a warm drink such as tea or coffee as part of your morning ritual. Whatever fits your lifestyle and makes it easy to enjoy, some may even wish to add them into soups, salad dressings or smoothies for additional medicinal benefits at mealtime. 

12Are your tinctures safe to use when pregnant or nursing?

Even though our tinctures go through an organic ethanol decoction, meaning there is alcohol present in the final product (up to 35%), the amount  per dose is extremely negligible. In fact, taking one dropperful of our tincture is equivalent to eating an overripe banana. Please refer to a healthcare professional if you are seeking a second opinion.

13Will putting the tincture in hot water kill the medicinal benefits?

We recommend letting your morning brew cool very slightly before adding any tincture. As long as the liquid you are using as a base is below around 60 degrees, you won’t lose any bioactive compounds. According to the barista-gurus, coffee is best served at 80ºC, so a few minutes should be ample to get you to the desired temperature to add some additional medicinal goodness to your brew.

14Are you still producing mushroom powders and capsules?

Short answer: no. Longer answer, still no, but we will be launching a brand new range of mushroom products in 2023.  We moved away from powders and capsules due to the bioavailability of these products - whereby roughly 50% can be utilised by the body, vs 98% from our tinctures, making them a far superior way to enjoy the medicinal benefits of our mushrooms.

15I have a question about my Order

Please email us at [email protected]

16Can I switch my subscription to another Tincture

To Switch your subscription You can add the tincture you want to switch to and delete the original. you can also, pause your subscription, change the frequency of your tincture subscription in the self service dashboard in 'my accounts - subscriptions'. 

If you have any trouble please email us [email protected] and we will do our best to help.

17What does available on back-order mean?

Your back-ordered tincture will be shipped as soon as we have finished production of the latest batch - we normally work on a 2 week production cycle.

Can't find the answer to your question?

Please use the form opposite and send us your question which we will either share in the FAQs or respond to directly.

    Achmet Dervis
    Achmet Dervis
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    As described, efficiently bioavailable, with significant benefits
    Parsa Khavand
    Parsa Khavand
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    Best mushroom supplements ever. Thank you
    Simone Eloise
    Simone Eloise
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    Love love love. Honestly the only place I'll get my sups from. Staff are very informative and super helpful 🖤
    Megan Williams
    Megan Williams
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    You can tell buy the colour this is a super high-quality product compared to competitors. Quick service and I love the packaging! Thank you ☺️